Terms of Service

Last updated: December 31, 2024

1. Agreement to Terms

By accessing or using AllTeam.AI services ("Services") provided by WeBuild, LLC ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Services.

2. Description of Services

AllTeam.AI provides AI-powered business communication services including but not limited to:

  • Automated phone answering and reception services
  • AI-powered sales and lead qualification
  • Customer support automation
  • Appointment scheduling and calendar management
  • Outbound calling campaigns

3. Account Registration

To use our Services, you must create an account and provide accurate, complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Subscription and Billing

4.1 Subscription Plans: We offer monthly subscription plans as described on our pricing page. Prices are subject to change with 30 days notice.

4.2 Billing: Subscriptions are billed monthly in advance. Payment is processed through Stripe, our third-party payment processor.

4.3 Usage Limits: Each plan includes a specified number of inbound and outbound minutes. Usage exceeding included minutes will be billed at overage rates stated on our pricing page.

4.4 Trial Period: We may offer trial periods. At the end of the trial, your subscription will automatically convert to a paid plan unless cancelled.

5. Cancellation and Refunds

5.1 Cancellation: You may cancel your subscription at any time through your account dashboard or by contacting us. Cancellation will take effect at the end of your current billing period.

5.2 Refunds: We do not provide refunds for partial months or unused minutes. All sales are final. If you believe you have been incorrectly charged, please contact us within 30 days.

5.3 Founding Member Pricing: Founding Member discounts are locked in for the lifetime of continuous subscription. If you cancel and later resubscribe, standard pricing will apply.

6. Acceptable Use

You agree not to use our Services to:

  • Violate any applicable laws or regulations
  • Make calls for illegal purposes including fraud, harassment, or threats
  • Violate telemarketing laws including the Telephone Consumer Protection Act (TCPA)
  • Send spam or unsolicited communications
  • Infringe on intellectual property rights
  • Interfere with or disrupt the Services
  • Attempt to gain unauthorized access to our systems

7. Call Recording and Transcription

Our Services may record and transcribe calls for quality assurance and service delivery. You are responsible for complying with all applicable call recording laws, including obtaining consent from callers where required by law. We recommend consulting with legal counsel regarding call recording requirements in your jurisdiction.

8. Intellectual Property

The Services and all related technology, content, and trademarks are the property of WeBuild, LLC. You retain ownership of your data and content uploaded to the Services.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WEBUILD, LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES.

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM THESE TERMS OR YOUR USE OF THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

10. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT GUARANTEE THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

11. Indemnification

You agree to indemnify and hold harmless WeBuild, LLC from any claims, damages, or expenses arising from your use of the Services or violation of these Terms.

12. Termination

We may suspend or terminate your access to the Services at any time for violation of these Terms or for any other reason with or without notice. Upon termination, your right to use the Services will immediately cease.

13. Changes to Terms

We reserve the right to modify, update, or change these Terms at any time, at our sole discretion, without prior notice. Changes become effective immediately upon posting to our website. It is your responsibility to review these Terms regularly for any changes.

Your continued use of the Services, website, or application after any changes to these Terms constitutes your acceptance of the modified Terms. Each time you access or use the Services, you reaffirm your acceptance of the then-current Terms. If you do not agree to any modified Terms, you must immediately stop using the Services.

14. Governing Law

These Terms shall be governed by the laws of the State of Florida, without regard to conflict of law principles. Any disputes shall be resolved in the state or federal courts located in Florida.

15. Contact Information

If you have questions about these Terms, please contact us at:

WeBuild, LLC
Email: support@allteam.ai
Website: https://allteam.ai